Citi currently allows you to reallocate payments in excess of the Minimum Payment Due if you have an active deferred interest promotional balance on your account, provided the payment has already been posted to your account. For Consumer Credit Cards: Crediting of Payments Other Than By Mail:The payment cutoff time for Online Bill Payments, Phone Payments, and Express mail payments is midnight Eastern time. The HD Consumer Credit Card has no expiration date. All Rights Reserved. Payment must be received in proper form at our processing facility by 12 a.m. EST at the payment center to be credited as of that day. To do this from your Account Home, log into your Citi account online, click on Add Another Account to This User ID. © 2000-2020 Home Depot Product Authority, LLC. I applied... My Home Depot card application has been accepted or denied. Besides calling, the next favorite option for customers looking for help is via 866-875-5488 for Customer Service. Log into your Citi account online. Citi generally applies payments in excess of the Minimum Payment Due to higher APR balances first. You will need to sign on each month to make a payment request. If the expiration date of a deferred interest promotion is before the payment due date in the billing cycle in which the deferred interest promotion expires, excess payments received before the deferred interest promotion expires are applied to the deferred interest promotional balance first in the last three billing cycles of the promotional period. Your Home Depot® Consumer Credit Card Account is owned and managed by Citi Cards Canada Inc. Account Payments Sufficient time is required for payments to reach us by the Payment Due Date shown on the Account Statement. Online; By phone: 877-476-3860; By mail: Home Depot Loan Services P.O. Use of this site is subject to certain Terms Of Use. You have 6 months from the time you’re approved for a Project Loan to make purchases. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful. System and product conversions can also affect availability. How do I make extra online credit card payments? How do I know if my bank accepts electronic debits for online payments? Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: Through Citi's online account portal, select the "Manage My Account" link, and then click on "Maintenance Request" to complete your addition/deletion. To request reallocation of a payment, please contact Customer Service at the number on the back of your card for assistance. Yes, all purchases made on your Commercial Account or Commercial Revolving Charge Card are itemized on your monthly billing statement. If you sent your payment by check more than 7 days ago, please contact your bank to find out if the check has cleared. Many credit home depot credit card customer service neglect this rule. You can also schedule up to 4 future payments to be made beyond your current billing cycle, or 6 if you have a business account. Go to Account Profile menu and select Add Authorized Users. Late Payment Warnings are intended to help make credit card customers more aware of payment due dates and of the implications of paying late. Why haven't you posted or received my payment? How do I request statements that are not available online? The Home Depot Card. To delete an authorized buyer please call Home Depot Credit Services at 866-875-5490. Can I track my purchases with my account? We will credit payments made through the mail to the Account on the date of their receipt by us. For an external source, you'll need your bank account number and ABA routing number to complete the process. Can I apply for a Project Loan with a co-applicant? Where can I view my Annual Percentage Rates (APR) online? If I set up online payments, can I still mail my payments? By giving us your personal guarantee, you are held personally liable for all obligations under and all amounts due on the account, in the event the company defaults. If a payment is returned to us, we will submit it a second time for collection of funds. For more help, call Consumer Credit Card Customer Service at 1-800-677-0232. How can I protect my account while traveling? There may be a delay of up to 5 days in crediting a payment we receive that is not in proper form or not sent to the correct address. If your account is eligible, you may request an archived statement on the right hand side of the page. When will my consumer credit card payment be credited? Why am I having trouble accessing my online statements? This will authorize your bank to electronically debit your checking or savings account to pay your bill. The alerting service allows you to request and receive messages about your credit card account(s). What will happen if I mail my payment to the wrong address? You may not be able to view your promotional balance because the promotion may have expired, and the balance has now been transferred into a revolving balance. How do I avoid interest charges on my deferred interest promotion? Also important is what you do once you call, or what your other phone number options are. • Has less than $2MM in annual sales or revenues. How do I request a copy of my Card Agreement? Allow 5 to 7 days for payments by regular mail to reach us. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), BEHR 6-1/2 in. Generally, it saves you at least 27% of your wait time. Payments in excess of the Minimum Payment Due that are received before a deferred interest promotion expires are applied to the deferred interest promotional balance first in the last two billing cycles of the promotional period. Yes. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. • Remember to get your card back when you are purchasing goods or services. Yes. Giving us your personal guarantee will expedite the processing of your application, especially if you have a small or young company. Subscribe to Home Depot emails and get $10 off your next in-store purchase of $100 or more. There may be a delay of up to 5 days in crediting a payment if it is addressed to a location other than the address listed on the return envelope or on the front of the payment coupon. Caisse Fédérale de Crédit Mutuel et caisses affiliées, société coopérative à forme de société anonyme au capital de 5 458 531 008 €, 4 rue Frédéric-Guillaume Raiffeisen, 67000 Strasbourg, RCS Strasbourg B 588 505 354. I take the bus. You can help. To report your card lost, stolen, or that it was never received, please log into your Citi account, select the Report a Lost or Stolen Card Option under the Help & Contact Us Menu. Can I make an online payment the same day I change bank information or enroll? I'm disabled & get a job at Home Depot. It’s perfect for everyday needs like appliances, lighting and fans, paint, tools, lawn and garden maintenance products, and an endless variety of home improvement projects. Online; By phone: 866-875-5488; By mail: The Home Depot Consumer Credit Card Payments Home Depot Credit Services P.O. Talk with a Representative Chat Now. However, for your security, you may need to answer additional questions as you make your payment online. A Project Loan can be used for any Home Depot in-store or online purchases and for Home Services. It's usually worthwhile to gather this information before you call.
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